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STRICT NO-REFUND POLICY

All Sales Are Final

We invest 100% dedication into every project. Due to the nature of digital services, no refunds are issued after project commencement. However, we guarantee satisfaction through our revision framework.

Non-Refundable Service Policy

CodeSniffs operates on a zero-refund policy. Once a project is initiated, custom development, strategic planning, and resources are allocated exclusively to your success. We do not offer monetary refunds under any circumstances, including but not limited to change of mind, third-party delays, or partial usage of services.

Legal & binding: By proceeding with any service package, you acknowledge and agree that all fees are non-refundable. This ensures we maintain the highest quality and commitment without financial risk on delivered work.

Instead of refunds, we provide an industry-leading two-week revision window (14 calendar days) after final delivery. During this period, we accommodate all reasonable change requests at no extra cost. Our goal is your complete satisfaction — not partial refunds.

✅ 2-Week Free Revision Window

After receiving the final deliverables, you have exactly 14 calendar days (2 weeks) to request modifications, adjustments, or tweaks directly through our support team. We honor unlimited revisions within the original project scope during this period.

What's Included?

Design adjustments, code refinements, content tweaks, responsive fixes, and performance optimizations — all aligned with the initial agreement.

Deadline Strictness

Change requests submitted after the 2-week window will not be accepted under the original invoice. Extensions require a separate maintenance plan.

⚠️ IMPORTANT: No changes, modifications, or edits are possible beyond the 2-week grace period unless a new service agreement is purchased. We strictly enforce this timeline to keep project pipelines efficient and fair for all clients.

How to Request Changes (Only within 14 days)

To initiate a revision, contact our team directly via the official channels below. Provide your project ID and a clear list of requested modifications. Our technical team responds within 12 hours (business days).

WhatsApp Direct
+1 (555) 987-6543

Email Support
changes@codesniffs.com

After the 2-week deadline → NO changes possible. Please review deliverables immediately upon delivery and submit feedback before the window closes.
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Common Questions

Why no refunds?

Our services involve custom creative strategies, coding, and design tailored to your brand. Refunds would compromise our ability to deliver premium outcomes. Instead, we focus on revisions and post-delivery improvements within the 2-week window.

What if I miss the 14-day revision period?

After 2 weeks from final delivery, your project is considered completed and accepted. No further changes or edits are possible without a new paid service agreement. Please respect the timeline to avoid extra costs.

Can I escalate if I'm unsatisfied?

Absolutely — contact our quality assurance team directly. We go above and beyond to resolve issues, but refunds are never provided. Our revision process exists to ensure you get the final result you envisioned.

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